Terms and Conditions

About us

This booking service is operated by Life & Soul Ltd in respect of Rumba Congleton.

You can contact us at 6-8 Swan Bank, Congleton, CW12 1AH, email congleton@rumbabar.co.uk, phone 01260 400101.

Making a booking

When you request a booking you give us your name, contact details and the details of your visit. Some booking types are confirmed straight away, and some are held as a request until the venue confirms them.

Where a booking type requires a deposit or prepayment, your booking is confirmed once that payment has been completed and you have received a confirmation email.

Deposits and payment

Any deposit or prepayment amount is shown to you before you pay. Payments are taken securely by our payment provider, Dojo. Your card details are handled by Dojo and are not stored by us.

We accept Visa, Mastercard and American Express.

Changes and cancellations

You can change your party size, or the date and time of your booking, subject to availability, using the manage-booking link in your confirmation email, or by contacting the venue.

How deposits and prepayments are treated on a change or cancellation is set out in our Refund Policy, which is a clearly labelled part of these terms.

Your responsibilities

Please give accurate details when booking and arrive on time. Tables are held for a reasonable grace period after your booking time, after which the venue may release the table.

Privacy

We handle the personal information you give us in line with our Privacy Policy, which is a clearly labelled part of these terms.

Liability

Nothing in these terms limits any liability that cannot be limited by law. Subject to that, our responsibility to you is limited to providing the booking service described here.

Governing law

These terms are governed by the law of England and Wales, and any dispute will be subject to the courts of England and Wales.